SaleSys CRM

Is an order management designed specifically for the Direct Response Marketing and address every step of the process from taking the calls to shipping the product or service to the customers.

Main Functions are

• Receiving leads

• Order taking

• Order Processing

• Credit Card Processing

• Order Verification

• Fulfillment

• Process commission to Agents

• Real Time Dashboards

• Real Time Reporting

• Integration with all mayor carriers USPS, FEDEX and UPS

• Customer Service

In the telemarketing business almost all information is transmitted over the telephone in order to produce a transaction, that means the customer information can be used in an unappropriated way if the right security measures are not implemented.

SaleSys use the most advanced technology for Internet security available today. Your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization.

Among the specific security feature of SaleSys are:

• Telephones numbers are encrypted all time including when the agent receive the call can’t see the customer phone number. If for any reason additional phones numbers are provided by the customer, As soon as the telephone is entered by the agent it is encrypted and only show a mask of it

• Dialing to customers is done via the agent SaleSys screen no manual dialing is done

• All activity is logged to audit files. Every access to the system, every report requested, every information changed is logged

• SaleSys runs in a closed security environment, by default all accesses are denied and every access to SaleSys must be granted from specific IP address, Computer and Userid’s

• Every person using SaleSys must have a unique Userid and Password

• Credit Card information is store encrypted using approved PCI encryption method.

• When SaleSys is integrated with TousCorp telephone system the Credit Cards and telephones are not recorded on the recording of the agent-customer phone call

• Agents can only call to leads assigned to them

• The system restrict the Agents to call only at the approved date and time